Privacy Policy

We may collect information you provide directly to us, including your name, email address, phone number, company details, project notes, uploaded artwork or files, shipping details, and any information submitted through our contact forms or order-related communications.

We may also collect limited usage and device information through analytics or standard website logs, such as browser type, approximate location, pages visited, referral source, and interaction data used to understand site performance.

Our website may use cookies (small text files stored on your device) and similar browser storage for certain features. For example, Google's translation widget may set a cookie when you choose a language other than English, and we may store a first-party cookie when you acknowledge our cookie notice so the banner does not repeat on every visit. Choosing "Decline" on that notice does not set that cookie.

Currency preference may be stored in your browser’s local storage on your device so the site can remember your selection between pages.

These technologies are separate from how we configure analytics services; details about analytics and logs are described elsewhere in this policy.

We use collected information to respond to inquiries, prepare quotes, manage proofs, fulfill production work, coordinate shipping, improve our website, maintain security, and communicate about projects, support matters, or service updates.

Uploaded files, artwork, and technical specifications may be used internally to digitize, proof, fabricate, or otherwise complete the work you request.

We do not sell personal information. We may share information with service providers who help us operate the website, process communications, host infrastructure, analyze usage, or deliver orders, but only to the extent reasonably necessary for those services.

We may also disclose information if required by law, to protect our rights, investigate misuse, or support the security and integrity of our systems and customers.

We retain information for as long as reasonably necessary to provide services, keep business records, resolve disputes, and meet legal or operational obligations.

No method of transmission or storage is guaranteed to be perfectly secure, but we take commercially reasonable steps to protect project data, contact details, and submitted files.

You may contact us to request access, correction, or deletion of information you have provided, subject to legal, operational, and recordkeeping requirements.

If you no longer want to receive non-essential communications from us, you may opt out by following the unsubscribe instructions in the message or by contacting us directly.

For privacy questions or requests, contact Ink Spot at prakash@ink-spot.co or 877-657-7770.